Carnicería La Orquídea
They automated orders on WhatsApp and started sending weekly promos — without hiring anyone extra.
Manual orders, mistakes and customers waiting
Carnicería La Orquídea is a family business in Costa Rica with a loyal clientele that has been buying for years. The problem: practically all of its orders came in through WhatsApp. The owner spent much of the morning answering messages, writing down cuts, weights and quantities — and even so, orders sometimes came out wrong.
They also had a base of regular customers they wanted to tell about weekly promotions and special discounts, but doing it by hand was impossible. Sending messages one by one to dozens of people took too much time.
“I spent hours every morning answering orders. I still forgot details, and the customer would show up and what they ordered wasn’t there.”Carnicería La Orquídea
AI that takes orders and sends promos automatically
With Central de Mensajes, the AI now receives orders on WhatsApp, asks the necessary questions (cut, weight, pickup date) and confirms the order with the customer automatically. The owner only reviews the summary of the day.
They also set up weekly promotional messages to their list of regular customers — the AI personalizes them and sends them at the right moment, with no human involvement.
Automatic orders
The AI captures cut, weight, quantity and date — without the owner stepping in.
Weekly promos
Offer messages sent automatically to regular customers every week.
Instant confirmation
The customer gets confirmation of their order right away, with all the details.
Summary of the day
The owner sees a clear summary of all orders — without having to go through chats.
Fewer mistakes, more time, more sales
“I used to spend hours answering the same orders and I still forgot things. Now the AI takes them, confirms them with the customer and even tells them about the week’s promotions. I focus on the butcher shop.”Carnicería La Orquídea · Costa Rica · WhatsApp
Features it used
The Central de Mensajes features behind this story.
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