WhatsApp Instagram Facebook Web chat

Your communication,
in one place.

The freedom to grow without being tied to your phone. Central de Mensajes brings your channels together and puts AI to work: it replies, books appointments, collects booking payments and tracks your orders, while you get your time back.

Message us on WhatsApp Create free account
  • Up and running in under 10 minutes
  • 2-week free trial, no card
  • Support over WhatsApp
Central de Mensajes unified inbox with WhatsApp, Instagram and Facebook conversations
Central de Mensajes unified inbox with WhatsApp, Instagram and Facebook conversations (mobile)
Business owner having a coffee while their phone answers messages with the help of AI
The problem

How many sales do you lose while you are busy with a customer?

You have WhatsApp open and keep working, but at the end of the day you see unread messages. And you know they were from people who already had the money in hand.

It is not about replying fast. It is about not letting the sale slip away while you are busy.

See all the benefits
More than an inbox

Everything that happens after the message.

A customer writes. The assistant chats, books, collects payment, confirms and tracks the order. Your team steps in only when needed.

01

The assistant books for you

Your customers write, the assistant checks your real calendar, offers free times and books the one they pick. No back-and-forth, no double bookings.

Learn more
Appointment calendar and a conversation where the assistant books a time
Appointment calendar and a conversation where the assistant books a time (mobile)
02

Get paid before you confirm

Ask for payment by card or SINPE to secure the appointment. If they pay, it is confirmed; if not, the time slot is free again.

Learn more
Booking page with payment and per-service payment settings
Booking page with payment and per-service payment settings (mobile)
03

Confirm on WhatsApp

Reminders and a simple question before the appointment: "Are you confirming?" When they answer yes, it is confirmed. Fewer no-shows.

Learn more
WhatsApp conversation where the customer confirms their appointment
WhatsApp conversation where the customer confirms their appointment (mobile)
04

Reply to and react to comments

Answer in public what your business already knows, react to the compliments and take the complaints and tough questions to a private message.

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Facebook and Instagram comments inbox with assistant replies
Facebook and Instagram comments inbox with assistant replies (mobile)
05

Track every order

Every order has its number and its timeline. You update the customer at each step and they can ask "how is my order going?" whenever they like.

Learn more
Orders board and a status update to the customer
Orders board and a status update to the customer (mobile)
Simple and fast

Up and running in under 10 minutes.

No complicated setup and no tech expert needed.

Connect your channels

Link WhatsApp Business, your Facebook Page and Instagram in minutes, and turn on your business web chat. No programmers.

Teach your AI

Tell it about your business: products, prices, hours, services. You can dictate it. It learns and answers the way you would.

Start selling more

Your assistant replies instantly, books appointments and takes orders. You only step in when the situation calls for it.

Message us and we get started
Why choose us

Everything you need to never lose a customer.

AI that answers for you, 24/7

It learns from your business and replies instantly in your tone, with your prices and your hours. If it does not know something, it tells you instead of making it up.

One inbox

WhatsApp, Instagram, Facebook and your web chat on one screen. Your team sees everything, with no duplicate replies and no lost conversations.

Control from your phone

Supervise, reply and delegate from any device. Your business keeps serving customers even after you have gone home.

A team that collaborates

Assign conversations, define roles and work in parallel. Every escalation reaches the right person.

Teach it by talking

Tell it your prices, policies and exceptions by chat or by voice. The assistant learns and asks you about what it does not know.

Understands voice notes

Transcribes your customers’ audio messages so the assistant and your team can read and answer them without listening.

Follow-ups and reminders

Pick the conversation back up with people who stopped replying and remind them of their appointments. All in your tone and within each channel’s rules.

Useful analytics

See what time most customers arrive, which channel performs best and how long your team takes to reply.

Security by design

Your channel credentials are stored encrypted with AES-256 and each person sees only what their role allows.

Features

Five ways to gain time and sales.

Each one has its own page with real screenshots of the app.

Smart scheduling

The assistant offers real times and books for you.

Learn more

Bookings with payment

Confirm the appointment when they pay by card or SINPE.

Learn more

Channels and web chat

WhatsApp, Instagram, Facebook and your website chat.

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Comments and reactions

Reply to and react to the comments on your posts.

Learn more

Order tracking

A number, statuses and customer updates at every step.

Learn more

Benefits for your business

More time, more sales, fewer no-shows and a more professional image. All in one place.

See benefits
All your devices

Your business, always in your hands.

At the office, at home or on the road: Central de Mensajes adapts to any screen. There is nothing to install and your team sees what you see.

  • Phone: reply, approve and delegate from wherever you are.
  • Computer: full inbox, calendar, orders and analytics.
  • Team: several people in the same inbox, each with their own role.
Analytics on a computer and the conversation inbox on a phone
Analytics on a computer and the conversation inbox on a phone (mobile)
10minutes or less to be up and running
24/7automatic support across all your channels
1inbox for WhatsApp, Instagram, Facebook and web chat
0contracts, and no card to start
Real stories

Businesses that already got their time back.

Illustration of Carnicería La Orquídea
Butcher shop

Carnicería La Orquídea

Automated its WhatsApp orders and sends promotions to its regular customers.

100%orders without errors
 Illustration of Crecimiento con IA
Consulting

Crecimiento con IA

Qualifies and answers every inquiry that arrives through Instagram and WhatsApp, instantly.

24/7inquiries handled
<5 sfirst reply
 Illustration of El Garaje Auto Boutique
Auto boutique

El Garaje Auto Boutique

Generates quotes and answers questions without the owner having to stop working.

0unanswered inquiries
See all case studies
Testimonials

What our customers say.

“I used to spend hours answering the same orders on WhatsApp. Now the AI takes them, confirms them and even sends my customers the week’s promotions. I focus on the business.”Carnicería La Orquídea
Costa Rica · WhatsApp
“We got dozens of messages a day asking the same things: prices, services, availability. Central de Mensajes answers them all instantly and we only take the calls that already arrive qualified.”Crecimiento con IA
Costa Rica · Instagram and WhatsApp
“My customers ask about detailing prices, availability and materials all day long. I could not answer while I was working. Now the AI builds them a quote in seconds and I close the job.”El Garaje Auto Boutique
San Ramón, Costa Rica · WhatsApp
FAQ

Frequently asked questions

How long does it take to set up Central de Mensajes?

Creating your account and teaching the AI about your business takes under 10 minutes, and the web chat starts answering right away. We are in launch: WhatsApp, Instagram and Facebook switch on as soon as Meta gives its final approval. No contracts and no credit card to start.

Which channels can I connect?

WhatsApp Business, Facebook Messenger messages, Instagram messages, Facebook and Instagram comments, and a web chat for your site and your social profiles. Everything lands in one inbox. See the channels.

Can the assistant book appointments on its own?

Yes. It reads your calendar, offers only times that are truly free and books the one the customer picks, in the same chat. It cannot book a time it did not offer you or cancel appointments: that stays with your team. Explore smart scheduling.

Can I charge for a booking before confirming it?

Yes. You can ask for payment by card or by SINPE and confirm the appointment only when the payment arrives; if they do not pay in time, the slot is released. Afterwards, the customer gets the confirmation on WhatsApp. See bookings with payment.

What happens with the comments on my posts?

The assistant answers in public the questions your business already knows how to answer, reacts to and thanks positive comments, and when someone has a question it cannot resolve or a complaint, it replies respectfully and writes to them privately. See comments and reactions.

Does it work for businesses that sell products?

Yes. You load your catalog and prices, the assistant takes orders in the chat, every order gets a number and you update the customer at each step: accepted, being prepared, ready, on the way, delivered. See order tracking.

Why does my Facebook profile not show up when I try to connect it?

Most likely you have a Facebook personal profile instead of a Page. Facebook’s policies do not let outside tools connect to personal profiles through the API, whether or not the profile is used for business. Only Pages can be connected to platforms like Central de Mensajes. Facebook explains the difference here.

My business runs from a personal Facebook profile. What can I do?

It is very common and the fix is simple:

  1. Create a Facebook Page for your business (it is free and takes under 5 minutes).
  2. Invite your current followers to follow the new Page.
  3. Post on your profile announcing the change.
  4. Connect your new Page to Central de Mensajes.

Facebook’s official guide to creating a Page.

Can the AI reply without me reviewing every message?

Yes. It uses your business context (hours, prices, services, products) to answer 24/7. You can take over at any moment by typing directly: the AI pauses and turns itself back on after 30 minutes. If it does not know something, it alerts your team instead of making it up.

How many users can use the platform?

It depends on the plan: the free trial, Basic and Professional include 1 user, and the $100 plan allows several users. Everyone sees and replies from the same inbox. See plans.

Does it work on my phone?

Yes. Central de Mensajes works in the browser and is built for phone, tablet and computer. There is nothing to install.

Have another question? Message us on WhatsApp

Organize your messages,
multiply your sales,
get your day back.

We are opening Central de Mensajes gradually. Message us and we will help you try it in your business. No contracts.

Create free account
+1 321 386-0810 · 2-week free trial, no credit card · Support over WhatsApp